Our returns are easy. We hope you will love everything that you order from us but if something isn’t quite right, you have 14 days to send it back to us.
We’ll give you a full refund by the same method you used to pay, and we ask that items are returned clean and unused. For hygiene reasons earrings cannot be returned or exchanged. If you decide to return something, please ensure that it is in perfect condition. This means...
- clean (no perfume or make-up stains)
- in perfect condition
Please note that items bought online cannot be refunded or exchanged in any of our resellers stores.
How to return:
- Pack the item(s), incl intention card and write a short note why you want to return the items. And also if you wish to change it into another item.
- Re-use the the original packaging if possible to spare the environment.
- Please note you have to put postage on the package. (We will not pay for the postage.) Send your parcel to:
426 71 Västra Frölunda
You can expect to receive a refund within 14 days of sending the parcel back to us. Once we have processed the return you will receive a return confirmation email.
Your return should take a maximum of 14 days to reach us and be processed. We always try to be as fast as possible, but during busy periods (such as holidays and sales), it can take a little longer. Please be patient.